We understand that issues may arise, and when they do, we're committed to resolving them promptly and efficiently. Please be aware that during periods of high volume, it may take up to 1 business day for us to respond.

We accept returns of items in their original, unused, and unopened condition within 15 days of receipt of the goods. If your order arrives damaged or defective, we want to make it right as swiftly as possible. Please reach out to us at [email protected].

Cancel Orders

You can update or cancel your orders after it is placed; however, it needs to be done as soon as possible. If your order has already been fulfilled, we won’t be able to update your address or cancel it. Please contact us at [email protected] as soon as possible with your order number.

Lost Packages

We strive to ensure a smooth delivery process with our copyright partners. However, we recognize that there are instances when a package is marked as delivered but cannot be located. In such situations, we request that you allow 48 hours for your package to make its way to you, as carriers sometimes mark deliveries ahead of the actual delivery time. If your package remains missing after the period, please contact us at [email protected].